Professional Customer Service & Virtual Assistant Support

About this talent

I provide reliable customer service and virtual assistant support with over four years of experience in email, chat, and voice communication. My expertise includes handling e‑commerce operations on Shopify and AliExpress, managing CRM systems like GoHighLevel, and resolving customer concerns with accuracy and professionalism. I am skilled in order processing, refunds, supplier coordination, and administrative tasks such as scheduling, record‑keeping, and pipeline management.

I offer structured service packages tailored to business needs, ensuring transparency and efficiency. My focus is on building trust, maintaining clear communication, and delivering consistent results for long‑term growth.

References

-4 years in customer service and e‑commerce support
-Email Support Agent for Temu under Concentrix Davao
-Experience with Shopify, AliExpress, Help Scout, and VoIP platforms (RingCentral, Aircall)
-Strong typing speed (65 WPM) and advanced communication skills